Lead Intake & Capability Transfer

Connect With Your Clientele

An influx of leads must be met with an efficient lead intake process to maximize marketing efforts. Élan has the right tools and partners to effectively implement a robust lead intake process.

Our Approach

A lead intake process is equally as important as the investments made in marketing, team and technology.

If there isn’t an immediate answer to a phone call or a swift follow-up on a lead form submission, the potential lead may very likely move on to the next firm on their list. This could be the difference between a campaign’s success or failure. Élan takes a data-driven approach to lead intake, utilizing advanced tracking tools to ensure an optimal intake approach is implemented.

Our Intake Services

Landing Page Creation

A landing page, or a webpage specifically designed to convert visitors into leads, is instrumental in capturing the audience’s attention and providing them with the necessary information they need to convert.

Conversion & Analytics Management

The tracking of conversions is vital to understanding your audience to ensure your brand is reaching the people you serve.

Live Intake Management

When a conversion takes place, there must be someone on the receiving side to quickly respond to each call, form, or chat. The sooner this happens, the more likely a lead will turn into a real client.

CRM & Automation

A robust customer relationship management (CRM) tool must be used to ensure a seamless transition from lead conversion/communication to lead tracking. Élan can facilitate a cohesive process among all lead-driving sources.

Benefits Of A Refined Intake Process

Élan will design, implement, and manage a customized intake process to meet your business needs.

With a refined intake process you’ll:

  • Drive accessibility to your business for your clients

  • Build a strong foundation for the clients first impression of your business

  • Provide a more positive customer experience

  • Experience higher conversion rates

  • Receive more immediate feedback on your marketing funnel

  • Grow a deeper understanding of your target audience through data tracking and trending

  • Create a seamless transition from lead to client

  • Maximize the return of your marketing dollars

  • "Élan brings a deep and cutting-edge understanding of the evolving landscape of digital marketing. They understand the context of the legal industry and of litigation as well. This combination makes them an extremely valuable partner."

    Mark F.

  • "My company has had a great experience working with the Élan team. They developed reporting that we use every day to make better business decisions. The team is extremely thoughtful, responsive and enjoyable to work with. They understand the complexities of our business and proactively come up with strategies that will work for us."

    Sarah C.

    Cta

Results Stories

  • Multi-Year Growth For PI Firm Generating Over $225M In Case Value

    Scaled competitive advantage is created through multi-year investments in brand, technology, and team capabilities.

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  • Lead Intake Transformation Leads to 169% More Cases for PI Firm

    Revitalizing a personal injury law firm partner’s intake process inefficiencies to significantly increase return.

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  • Generating & Proving Results to Return Investment In-Year

    Partnering to development a scalable lead delivery program for a newly-funded firm backed by Private Equity.

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  • NYC PI Law Firm Doubles Signed Cases Through Elevated Branding & Video

    Continue to increase our NYC law firm client's high-value caseload through premium branding and media placements. 

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